The arrival of the new CEO, Per Ottosson, and the new CFO, Fredrik Törgren, was accompanied by a series of strategic decisions seeking to accelerate new customer acquisition and significantly reduce costs. The strategic shift away from professional services was fully executed as part of the restructuring. 1Q’21 results and management commentary confirm a positive market response to the new recurring revenue model, especially the significant signed contracts and further prospective wins. The company’s technology remains market-leading at a time when enterprises are emphatically seeking to automate business processes.
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